Terms & Conditions

Last Updated: July 2026

Welcome to Leftfield Toys. These Terms & Conditions govern your use of our website and the purchase of products from our online store. By placing an order with us, you agree to these Terms.

1. About Us

Leftfield Toys is a UK-based retailer of toys, collectibles and hobby products.

If you need to contact us regarding an order, please use the contact details provided on our website.

2. Ordering

When you place an order, you are making an offer to purchase products from Leftfield Toys.

All orders are subject to:

• Product availability
• Payment authorisation
• Order verification
• Acceptance by Leftfield Toys

An order is not accepted until we dispatch your goods and send you a dispatch confirmation email.

If we cannot accept your order, any payment taken will be refunded promptly.

3. Pricing & Payment

All prices shown on our website are in Pounds Sterling (£) and include VAT where applicable.

We reserve the right to correct pricing errors at any time. If a pricing mistake affects your order, we will contact you before dispatch to offer the option of proceeding at the correct price or cancelling your order.

Payment must be made in full before your order is dispatched.

4. Product Availability

We make every effort to ensure stock levels are accurate.

Occasionally products may become unavailable after an order has been placed. If this happens, we will contact you as soon as possible and offer:

• A full refund
• An alternative product (where available)
• Waiting for new stock (if applicable)

5. Pre-Orders

Some products are available as pre-orders.

Estimated release dates are provided by manufacturers and distributors and are subject to change without notice.

If release dates change, we will dispatch your order as soon as stock becomes available.

Payment may be taken at the time of placing the pre-order.

6. Delivery

Delivery times shown on our website are estimates and are not guaranteed.

Once your order has been dispatched you will receive confirmation and, where applicable, tracking information.

Leftfield Toys cannot accept responsibility for delays caused by:

• Courier services
• Weather conditions
• Customs procedures
• Industrial action
• Circumstances outside our control

7. Returns & Cancellations

If you change your mind, you have the right to cancel your order within 14 days of receiving your goods in accordance with UK Consumer Contracts Regulations.

Returned items must:

• Be unused
• Be in their original packaging
• Be suitable for resale

Customers are responsible for return postage unless the item is faulty or supplied incorrectly.

Refunds will be processed once returned goods have been received and inspected.

Please see our Returns Policy for full details.

8. Damaged or Faulty Goods

If your order arrives damaged or develops a fault, please contact us as soon as possible.

Where appropriate we may request photographs to help process your claim.

If the product is confirmed to be faulty, we will offer one of the following:

• Replacement
• Repair (where appropriate)
• Refund

Your statutory consumer rights remain unaffected.

9. Product Information

We aim to ensure all descriptions, images and specifications are accurate.

Colours may vary slightly depending on your screen settings.

Manufacturers may occasionally update packaging or product designs without prior notice.

10. Promotional Offers

Discount codes and promotional offers:

• Cannot usually be combined unless stated.
• May be withdrawn at any time.
• Have no cash alternative.
• Must be applied before checkout.

11. Intellectual Property

All content on this website, including:

• Logos
• Images
• Product photography
• Graphics
• Website design
• Written content

is owned by or licensed to Leftfield Toys and may not be copied or reproduced without written permission.

12. Limitation of Liability

Nothing within these Terms limits any rights you have under UK consumer law.

To the fullest extent permitted by law, Leftfield Toys shall not be liable for indirect or consequential losses arising from the use of our website or products.

13. Privacy

Your personal information is handled in accordance with our Privacy Policy.

We only use customer information for processing orders, customer service and other purposes described within that policy.

14. Changes to These Terms

We reserve the right to amend these Terms & Conditions at any time.

The latest version will always be published on this page.

15. Governing Law

These Terms & Conditions are governed by the laws of England and Wales.

Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.